The Importance of Team Communication in the Workplace Leadership Choice begins each of our leadership training and coaching programs with an iConnect Communication Assessment and, in most cases, a Connecting With People workshop. Entering into a training or coaching environment after attending a Connecting With People workshop means participants are in the mindset of understanding […]





Congrats! You’re out of the cubicle and in your new office, complete with a nameplate and door. Along with a pay raise, you’ve taken on a leadership position, which means managing instead of being managed! It’s a big change, full of great challenges, potential, and pitfalls. Fortunately, many of these first-timer pitfalls are easy to […]





by Dave Boizelle   Training High-Potential Leaders Individuals learn leadership lessons in unique and personal ways, often at unpredictable times. I was facilitating a high potential leadership team program when one of the participants interrupted me and blurted out, “I get it! I finally get it!” The class came to a halt. I turned to him […]





by Patrick Bosworth     Leadership Secrets from an Unlikely Source As a father, if my son tried to use the “Dad, video games develop my leadership skills!” line on me, I wouldn’t fall for it. Not in a million years. Because I’m an experienced father who can see a teenager’s excuses and justifications from a […]





Updated January 2025.   Mistakes New Managers Make that Lead to Failure. Nobody promotes a manager or leader expecting them to fail. They don’t hope the manager will be ineffective, demotivate their team, or put the company at risk. Yet, we see managers like this every day.     What is the Management Death Zone? […]





While studies show most HR professionals and executives are dissatisfied with their current performance management system, the solution may not be as simple as eliminating performance reviews.









by Patrick Bosworth     Performance Coaching Strike the phrase “constructive criticism” from your vocabulary. Replace it with one of a great leader’s most important skills: “Performance Coaching.” “Performance Coaching” is the industry term for the strategic communication, feedback, direction, and support provided to others. Leaders who uses performance coaching when they interact their teams use […]





“Trust is confidence born of two dimensions:  character and competence. Character includes your integrity, motive, and intent with people. Competence includes your capabilities, skills, results, and track record. Both dimensions are vital.” – Steven Covey You probably have a good idea of what makes you an asset to your company. The skills, qualities, personal attributes, […]





Hiring a Leadership Coach There are several reasons a leader may consider hiring a leadership coach. New, inexperienced, or high-potential leaders may hire a leadership coach to learn essential leadership skills or gain confidence in a new leadership role. Seasoned leaders may hire a leadership coach to overcome a plateau, solve a specific challenge, or […]